The digitalization of business processes can take many forms. At Verivox, this means developing a range of user-friendly ways for consumers to save money with utilities. It couldn't be simpler: take a picture of the current bill with the mobile phone and receive cheaper offers.
The chat function is the heart of the app and allows users to start a dialogue with an expert as quickly as possible. Thanks to the integrated camera function in the chat, customers can exchange information such as files and photos of contracts with the experts. From the initial contact to the conclusion of a deal, Verivox is in very close contact with its customers and can therefore advise them better and offer an overall improved customer journey. There really is no easier way to compare your rates.